Access

Expanding access to osteopathy

Our main aim is to improve access to osteopathy for a wider range of the general public.

This means those that wouldn’t be able to afford the care, people that would otherwise be unaware of osteopathy or those that would not normally turn to osteopathy to help their condition will be able to benefit from our clinic.

 

Some GPs are already utilising osteopaths, albeit mainly informally, to reduce their own waiting times. However this is only a stopgap as these patients have to pay their own fees. This produces an almost ‘black-market’ private medical system that improves the statistics of the NHS but passes the financial cost to the individual (most non-returning patients are assumed to have resolved spontaneously). With enough backing, it is hoped CORE can contribute to ’third-sector’ healthcare by expanding access to those that need our services regardless of personal circumstance.

We hope to combine the trust and long-term care that characterises the NHS with the speed and efficiency of a private healthcare provider as well as the ability to make business changes at short notice avoiding lengthy and inefficient bureaucracy. The main ways in which we aim to help the individual and the community are as follows:

  • Providing free and reduced cost treatment to those that could not normally afford it.
  • Working closely with voluntary transport organisations such as Dial-a-Ride to help patients get to us.
  • Quick access with 2-3 days maximum wait. Early intervention allows for a faster return to work.
  • Continuity of specialist practitioner, encouraging better compliance and higher levels of commitment and achievement.
  • Skilled clinical assessment at each visit for the early detection of conditions requiring onward referral to secondary care.
  • Prevention of chronicity and the subsequent costs that this entails.
  • Patient-specific treatment plan, leading to higher levels of client satisfaction, better outcomes and faster recovery to the workplace.
  • Low DNA rates (‘Did not attend’) compared to NHS thus avoiding wasted treatment sessions.
  • Clinical audit, providing evidence of service delivery and effectiveness.
  • Cost effective treatment for low back, neck and joint problems. Average number of treatments = 4 (as per SDC tool).

 

Solution

Research | Access | Mentoring